Post-Purchase Upsell

Health check

The Health tab runs a quick self-check and reports in plain words, with an overall status (OK, warning or error). It is your first stop if offers are not appearing.

What it checks

  • Plugin enabled: whether the master switch is on. Warns if the plugin is disabled in settings.
  • Active campaign: how many active campaigns exist. Warns if there are none.
  • Offered products: whether every active campaign's offered product is active. Errors if any campaign points to an inactive or missing product.
  • Payment methods: an informational note (always shown): add-to-order works for invoice, prepayment, cash on delivery and direct debit, and PayPal is collected via re-charge. It does not test your PayPal/SwagPayPal setup.
  • Storefront route: whether the storefront offer route is registered. Errors (and suggests clearing the cache or rebuilding) if it is missing.
  • Order metadata: whether the order and line-item custom fields are registered. Warns (and suggests re-running migrations) if missing.
  • Shopware version: your Shopware version, with a note if it is not a 6.7 release the plugin targets.
What the Health tab is for

The health check is your first stop when offers are not appearing: the overall status and the individual checks quickly show whether the plugin is active, a campaign is running, and the required routes and fields are present.